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Know More About Sawal AI Chatbot
What types of content can I include to train my Sawal AI chatbot?
To effectively train your Sawal AI chatbot, incorporate a variety of content types such as webpages, files, documents, sitemaps, chat histories, helpdesk tickets, text, and Q&A. These sources help the chatbot understand and respond to a wide range of customer inquiries accurately. This diverse training material ensures comprehensive coverage of potential questions and scenarios, enhancing the chatbot's performance and reliability.
How can I create a custom AI chatbot using Sawal AI?
Creating a custom AI chatbot using Sawal AI is simple and can be done in just 2 minutes. Start by connecting your content sources like webpages, files, and chat histories. Train your chatbot by building an FAQ and knowledge base from this data. Finally, deploy it on your website or integrate it with Slack, WhatsApp, or phone systems. Detailed setup instructions are provided on the website.
What other integrations are supported by Sawal AI?
Sawal AI supports integrations with various tools to enhance its functionality. These include Slack, Zapier, Shopify Store, Phone and WhatsApp. Additionally, it offers seamless handover to human agents who can view full chat histories, ensuring smooth and efficient customer support transitions.
What are the different plans available from Sawal AI?
Sawal AI offers a range of pricing plans designed to meet the diverse needs of businesses looking to enhance their customer support with AI-driven chatbots. Each plan is tailored to provide varying levels of features, support, and customization to suit organizations of all sizes, from startups to large enterprises. The Basic Plan is ideal for small businesses or startups looking to implement essential chatbot functionalities, typically including access to a standard chatbot with fundamental AI capabilities and integration with popular messaging platforms, along with a limited number of interactions per month. The Pro Plan caters to growing businesses that require more advanced features and support, offering customizable chatbot workflows with advanced analytical features, increased monthly interaction limits, and integration with CRM systems for enhanced customer management. The Enterprise Plan is designed for large organizations needing a comprehensive solution for customer support, featuring full customization of chatbot responses and workflows to align with business objectives, as well as 24/7 support to ensure uninterrupted service.
What does phone integration with the Sawal AI chatbot entail?
Phone integration with the Sawal AI chatbot enables seamless communication between the chatbot and your phone systems. This allows the chatbot to handle customer interactions over the phone, provide automated responses, route calls to the appropriate departments, and assist with inquiries. It enhances the efficiency of your customer support by ensuring quick and accurate responses.
Why should I use a Sawal AI website chatbot?
Using a Sawal AI website chatbot can significantly enhance visitor experiences throughout the buying process. During pre-sales, it engages visitors with personalized messages, qualifies prospects, and drives conversions. Post-sale, it extends customer service by assisting visitors, suggesting products, and handling minor issues. This allows your team to focus on critical tasks while maintaining excellent customer support.
What are the use cases for integrating the Sawal AI chatbot with a Shopify store?
Integrating the Sawal AI chatbot with a Shopify store offers several use cases, including enhancing customer service, automating responses to common queries and providing product recommendations. The chatbot can also assist with upselling and cross-selling, improving customer engagement, and streamlining the overall shopping experience.
Why should you integrate the Sawal AI chatbot with WhatsApp?
Integrating the Sawal AI chatbot with WhatsApp enhances customer engagement by leveraging a widely-used messaging platform. It allows businesses to provide instant support, answer queries, and handle customer interactions efficiently. This integration ensures that customers can receive timely assistance directly through WhatsApp, improving overall customer satisfaction and streamlining communication.